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Contact Us

We are here to help. Whether you have a question about one of our products, need help with an existing order or simply want to get in touch, do not hesitate to reach out to us and we will get back to you as quickly as possible.

 

Customer Support

For all inquiries please contact us by email at:

glacecoolingofficial@gmail.com

We aim to respond to all messages within 24 to 48 business hours. Please include your order number in your message if your inquiry is related to an existing order as this will help us assist you more quickly and efficiently.

 

Before Reaching Out

You may find an answer to your question faster by visiting our FAQ page where we have answered the most common questions about shipping times, tracking orders, returns and refunds.

 

Our Commitment To You

At Glacé we take every customer inquiry seriously. No question is too small and no concern goes unanswered. We are committed to making sure every customer who shops with us has a positive experience from the moment they land on our website to the moment their order arrives at their door.